Privacy Policy

Casa do Rolapipas is committed to respecting the privacy of its users. For this reason, this Privacy Policy explains how the site works and how your personal information is handled.

References in this Policy to “Casa do Rolapipas”, “we” or “our” refer to Casa do Rolapipas. Any changes to this Policy made after you submit your personal data can be found on this page.

Preservation of personal information

Under the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the European Parliament and of the Council, all personal data provided is subject to processing and held by us.

After collecting the information you voluntarily submit to us, we retain it until instructed otherwise, for the minimum period necessary for the purposes for which it was collected, or for the period authorised by the supervisory authority. Preserving this information allows us to continue providing you with personalised services without interruption.

Every user is free to choose whether or not to provide personal information. By providing your data, you authorise its collection and use according to the rules set out here. Under the GDPR, you may at any time object to marketing communications and request the rectification or deletion of the data provided, through the email reservations@tripwix.com.

Information security and use

Casa do Rolapipas is committed to ensuring the privacy of the users of its website.

Besides guaranteeing the confidentiality of the data we have access to, we commit to using it only for the purpose for which it was collected, never allowing the sale, rental or availability to third parties of any personal data sent by our users.

We follow appropriate security and data-protection practices, in line with current technical knowledge, to prevent loss, misuse, alteration or unauthorised access. Even so, no method of electronic communication or storage is completely secure, so we cannot guarantee absolute protection.

Cookies policy

The cookies used on our website serve to improve its performance and your user experience. They are small text files stored on your device that collect information about the device and its use.

The holders of this domain do not use the information in these files for commercial purposes with third parties, nor do the cookies store data that can be used for marketing.

By browsing this website, you consent to the use and storage of cookies on your device. Most browsers accept cookies automatically. You can prevent this by setting your browser not to accept them, and you can delete stored cookies at any time.

What is the purpose of cookies?

Cookies help you get the most out of the site, enabling faster and more efficient navigation and removing the need to repeatedly enter the same information.

What types of cookies do we use?

• Essential cookies: they let you navigate the site and use its features. Without them, the services you requested cannot be provided.
• Analytics cookies: they help us understand how the site is used and monitor its performance, for statistical purposes only and without collecting personal information.
• Functionality cookies: they store your preferences, so you do not need to reconfigure the site on each visit.
• Third-party cookies: they measure the effectiveness of external services or content that may be integrated.

Cookies can be

• Permanent: they remain stored in the browser for a variable time and are used on each new visit, to guide navigation according to your interests.
• Session: they are temporary and remain only until you leave the site, helping to identify problems and improve the browsing experience.

Cookie management

You can set the devices and browsers you use to reject some or all cookies, with anonymous browsing being the most common method. Blocking essential cookies may restrict site features and cause unexpected behaviour.

Learn how to manage cookies in each browser: Chrome, Firefox and Safari.

Cookies used

Currently, the site is static and uses only the cookies strictly necessary for it to work. Audience-measurement tools are planned; their cookies will be listed here once enabled:

• Google Analytics: session logging and interaction with content, for statistical purposes.
• PostHog: usage and navigation-funnel analysis, to improve the site.

Copyright and intellectual property

All data, trademarks and content on this website are protected by national and international intellectual-property law. Reproduction for personal use is permitted, but modifications, imitations, transmissions or the sale of any content are prohibited. The exception is the right to quote, as long as the source is clearly identified.

All texts, images, illustrations, photographs, trademarks and other elements of the site may be protected by law. Some images may be copyrighted by their providers (for example, photos from image banks).

Hyperlinks

For ease of navigation, the site may include links to other websites. If you choose to use them, you should review and accept the rules of those sites. We cannot guarantee their quality nor assume responsibility for the content or features of external portals.

Usage and risk

Casa do Rolapipas cannot be held liable for any losses or damages arising, directly or indirectly, from the correct or incorrect use of the site and its content, from access to your equipment by third parties, or from viruses.

The information on the site is provided for informational purposes only. Despite our efforts to keep it up to date and reliable, it may contain inaccuracies or errors and may be changed at any time without prior notice.

Newsletter

The Casa do Rolapipas newsletter service involves compiling a list of subscribers' email addresses. The address is provided voluntarily, by filling in the fields indicated on the site.

The newsletter contains information considered relevant by Casa do Rolapipas, sent electronically on a periodic basis. You can cancel at any time through the unsubscribe link included in every issue, which immediately removes your email from our database. Registering for the newsletter does not subscribe you to any additional service, nor do we share your data with third parties.

Alternative Dispute Resolution (ADR)

In the event of a dispute, consumers may use an alternative consumer dispute resolution body. The electronic Complaint Book is also available at livroreclamacoes.pt.